General Information

TotalChoice Hosting Policies
Please be sure that you understand and comply with all TotalChoice Hosting Policies.
Terms of Service
Privacy Policy
Acceptable Use Policy


TotalChoice Family Forums
We have a great forum/discussion area that's staffed by many dedicated people. Our attention to service and support is one of many things that separate us from the rest. Check Out The TotalChoice Hosting Forums Here!

Server Backup Schedule
Each server is backed up weekly by the datacenter. We also perform remote off-site backups of each server every other day.

Exceeding Bandwidth
Q: If I use up all of my bandwidth for the month, will my site automatically be disabled (until the next month) or will I automatically be charged for the extra bandwidth usage?
A: Your site will be suspended when you hit your bandwidth limit. However, our system will e-mail you when you hit 80% of your limit, thus giving you time to purchase more bandwidth.


Reporting Info
The TotalChoice Web Hosting Operations Center provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers at all four of the Data Centers. In brief, this comprises; Monitoring of all critical services and ports, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, CPANEL and POP3. TCH tracks and manages this information very closely. To view 'real time' server stats visit www.tchstatus.com.

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