TotalChoice Hosting Colocation Service Guide

  1. Introduction Welcome to TotalChoice Hosting’s colocation services. We provide secure, reliable, and high-performance colocation solutions tailored for businesses of all sizes.

  2. Colocation Options We offer various colocation services, including full racks with 42U of space, complemented by 24/7/365 support, and a range of power circuit options to accommodate diverse operational needs.

  3. Smart Hands Services From basic support included for free to comprehensive packages starting at $50 per month, our Smart Hands services provide hardware support, logistics management, and unlimited support hours.

  4. Data Center Information Our Tier III+ data centers located in Texas, Michigan, USA, and Europe ensure top-tier security with features like 24/7 video surveillance and two-factor authentication.

  5. Network and Peering Our robust network infrastructure uses Arista Core Routers and Switches to guarantee 99.99% uptime and low latency. We partner with multiple Tier 1 bandwidth providers for diverse connectivity and have extensive peering arrangements to optimize data delivery and network resilience.

  6. Security and Compliance Our facilities all adhere to strict standards, including SOC 2, HIPAA, and PCI, ensuring your data is always secure and compliant.

  7. Additional Services Enhance your colocation experience with add-ons such as additional IPv4 addresses, customized power solutions, cross connections, additional bandwidth, and custom smart hand packages.

  8. Support and Customer Service Our 24/7 customer support is dedicated to treating customers like family, setting us apart with exceptional service, and rapid response times.